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All releases of yalst

  •  14 Jun 2011 12:16
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    Release Notes: This version comes with a totally rewritten cobrowsing engine. Cobrowsing now works in all modern browsers and is no longer limited to your own Web site. Other alterations are visitor-specific chat invitation texts, new chat buttons, and a new auto-phrase for active chats.

    •  18 Jun 2009 14:10
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      Release Notes: This release makes most of the collected statistical data available in the back-end ("admin/configuration area"). You no longer need to open the Operator Console to access this information. All back-end statistics are illustrated with interactive charts and maps. All data can be exported as CSV or Excel documents. A new "Answer Wizard" assists your operators during their chats with Web-site visitors. The wizard presents suitable replies to customer questions based on previous chats, available FAQ articles, and predefined phrases.

      •  16 Dec 2008 16:02
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        Release Notes: This update comes with a completely revised remote assistance function, which allows you to remotely control a visitor's computer during a chat session. A server-side repeater component circumvents the firewall problems of the previous version. The yalst WinApp tool has also been rewritten. A new "gadget" for Windows Vista shows the current number of Web site visitors.

        •  28 Apr 2008 13:40
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          Release Notes: This release simplifies the installation and update procedures by introducing an online installer. To install yalst online, one script (install.php) needs to be uploaded to the Web server, and all other files will be downloaded via the Internet automatically. This version also comes with minor feature enhancements, such as more detailed chat statistics.

          •  17 Mar 2008 20:40
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            Release Notes: This is the initial release available completely in English (frontend and backend). It comes with French, German, and Spanish as secondary languages for visitor windows. A second operator can be called to take part in running chat sessions. Excel and CSV export functions were added for some statistics.

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