Projects / Noojee Receptionist

Noojee Receptionist

Noojee Receptionist for Asterisk provides a software-based interface for receptionists. It provides the ability to dispatch calls using a database of all staff and external parties or by phone or extension number. When looking up internal extensions, the status of each extension is displayed, saving the receptionist time as they no longer have to dial the number to determine if the party is available. When an extension is busy, the call can be placed into a "hold and transfer" mode that will automatically transfer the caller when the extension becomes available. It can also periodically inform the caller that the party is busy and gives the option to continue waiting, leave a voice message, or be put back through to the receptionist.

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