Projects / OTRS / Releases

All releases of OTRS

  •  08 Apr 2004 11:33
Avatar

    Release Notes: Some HTML quoting bugs were fixed along with problems where null attachments killed the POP import script and incorrect results were returned when searching for time ranges. The Polish translation was updated. A missing "internal (agent)" agent search FAQ was fixed, as was possible owner selection in AgentPhone/AgentEmail.

    •  24 Feb 2004 01:10
    Avatar

      Release Notes: The screen is changed after a ticket is moved (like 1.1). A null option to search free text options has been added. A major bug (319) and small bugs 317 and 321 have been fixed.

      •  17 Feb 2004 08:07
      Avatar

        Release Notes: This version fixes escalation bug 290, updates the Spanish and Czech translations, adds a Norwegian language translation, fixes a bin/PendingJobs.pl bug, fixes CustomerUserAdd, and adds a Source default map if no Source name is given.

        •  10 Feb 2004 04:47
        Avatar

          Release Notes: A bugfix was made for editing system email addresses with quotation marks in the name field. A contact customer (create ticket) feature was added. Multi customer map/source support was added. GenericAgent module support was added. A bug in the X-OTRS-Queue option which occurred if bin/PostMasterPOP3.pl is used was fixed. A bugfix was made in the customer interface (concerning an empty To selection). A typo in the template Kernel/Output/HTML/Standard/FAQArticleForm.dtl was fixed. Some other small bugfixes were made.

          •  03 Feb 2004 02:20
          Avatar

            Release Notes: A config option for CustomerGroupSupport (on/off), a ticket link feature, and a Bcc field for agent address book/agent compose have been added. Calculation of unlock time and some other small bugs have been fixed.

            •  23 Jan 2004 05:24
            Avatar

              Release Notes: This release features a new FAQ/support/knowlage database, a new "single sign-on" (pre-authentication) feature, postmaster filter options like procmail, a new address book feature on compose window, new agent interface notifications modules layer/feature, new ticket permission modules layer/feature, UTF-8 support, internationalization of agent notification messages, SAPDB support, Oracle support, new translations (Czech, Polish, Portuguese, and Russian), improved screen handling, improved ticket permission options, improved ticket free text feature, improved ticket search, and an improved TicketStorageModule.

              •  14 Jul 2003 04:28
              Avatar

                Release Notes: This release fixes the legend colors of stats pics, a MIME parsing bug with invalid MIME email messages, shown HTML messages in the zoom view, and the PostgreSQL database init script. Performance of large attachments with the database backend has been improved. The SMTP backend has been improved with a port config option. The Finnish translation has been updated.

                •  02 Jun 2003 09:06
                Avatar

                  Release Notes: A bug with creating tickets without a priority selection in the customer panel was fixed. pic.pl was fixed for Win32, text formatting of long messages was improved, and customer data lookups were added for PostMaster*.pl based on the sender's email address. A problem with unwanted ticket unlocking was fixed, tar.gz updates were improved, a Russian translation was added, a missing StateUpdate was added, and the unique option was removed from the pop3_account column scheme. A small bug in the session modules was fixed along some other small bugs.

                  •  01 May 2003 21:36
                  Avatar

                    Release Notes:

                    •  25 Apr 2003 05:36
                    Avatar

                      Release Notes: This version added the first name and last name of agents to the ticket history, fixed AgentStatusView (the first ticket was actually the second), and added an IPC (shm id 0) workaround by creating a dummy shm. A problem with a missing attachment download filename when using Kernel/System/Ticket/ArticleStorageFS.pm was fixed, as was the maximum number of shown tickets in QueueView.

                      Screenshot

                      Project Spotlight

                      episoder

                      A tool to tell you about new episodes of your favourite TV shows.

                      Screenshot

                      Project Spotlight

                      BalanceNG

                      A modern software IP load balancer.