Projects / Bugzero


Bugzero is a Web-based change management and issue tracking system used in a distributed team environment to track software bugs, hardware defects, test cases, or any other issues. It can also be used equally well as a helpdesk customer support, trouble ticketing, or email management system to collect and manage customer feedbacks, incidents, requests, and issues. It is easy to use, but still flexible and adaptive, and can be configured to fit to your organization's unique business process and workflow.

Operating Systems

Recent releases

  •  06 May 2014 22:15

    Release Notes: For multi-projects query, the "state" field now lists all the states of these selected projects, and the issue with "ignore closed" is also fixed. A new To field is added in addition to the existing CC field.

    •  30 Dec 2013 17:59

      Release Notes: Emails that failed to be saved due to a permission issue are now sent back to the senders, even for guest users. Write permission is now properly handled for the secondary responsible user.

      •  10 Sep 2013 05:00

        Release Notes: An issue with not being able to clear a field value has been fixed. The first option is no longer saved as a default to a disabled drop-down field or a multi-select field. A "hosts.allow" file for email spam control and a system flag for disabling the Guest user email trigger have been added.

        •  14 Aug 2013 22:07

          Release Notes: An alternate userid can now be used for login. The single-sign-on code was refactored. A case can now be submitted and followed up by a non-registered Web user. Emails with HTML content are now better handled. A startup timing issue between the application and the database server and an issue related to the "Assign" button have been fixed. Spambot registrations are now better controlled.

          •  14 May 2013 05:20

            Release Notes: A total of 72 new custom fields have been added. Password encryption is now salted. The "Date" email header is now used as the timestamp when saving an email submission. The "remove" JavaScript function was renamed to avoid a conflict with Chrome browsers. A disabled field is now grayed out instead of removed. The default value of a drop-down menu field that is mandatory based on another field has been corrected.

            Recent comments

            05 Nov 2004 23:23 kodeCharlie

            Price-performance point is excellent.
            After evaluating multiple vendors in the issue-tracking domain, our organization reached the conclusion that bugzero offered the most competitive pricing for almost of all of our needs. We were almost considerably impressed with the customer service, and the straightforward integration with CVS.

            27 Oct 2004 04:05 czubaka

            The license is wrong
            The license definition is wrong.

            "Free To Use But Restricted" means that the software

            is free but restricted in someway. Bugzero (according

            to its "pricing" page) doesn't allow restricted use

            The restriction to just 5 users isn't a restriction for any

            serious bugzilla-alike system. The number of 5 users

            and 100 errors effectivelly disallows any serious work.

            This is just a demo and yes, the demo is free.

            I think the license should be

            "Other/Proprietary License with Free Trial".

            18 Aug 2002 05:06 billhen

            GUI look and feel
            I intentionally made the GUI simple and clean with little color and no graphic images. If you want it to be more colorful, you can do so easily (need some html and jsp knowledge). If you do not think the current default GUI is user friendly, make it so. I'll be very happy to know about it.

            18 Aug 2002 04:45 billhen

            classpath issue
            If you get an error message such as class not found, it simply means that the bugzero.jar is not in the classpath. Please follow the setup program closely (instruction is different for each container), you can solve this problem easily by yourself.

            18 Aug 2002 04:36 billhen

            more app servers
            Bugzero has now been deployed and tested on almost all the popular Servlet and J2EE servers. If you want use an app server that is not included in Bugzero's setup program, please let me know and I'll more than happy to help you out and add it to the list.


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